Managed Services / Consulting

What are Managed IT Services?

EPTG's Managed IT Services provide technology management and administration for businesses without in-house IT teams, or for those seeking to strengthen their existing IT support. With EPTG, you're not outsourcing—you're expanding your team.

Our proactive approach guides your organization away from costly and disruptive reactive IT cycles. Our goal is to relieve your team of heavy IT responsibilities, allowing you to focus on your core business while maximizing the value of your IT environment and investments.

Comprehensive IT Support & Management

Our managed services include:

• 24×7 Proactive Monitoring – Continuous oversight to detect and address issues before they impact operations
• End User Support – Dedicated assistance for employees, ensuring smooth day-to-day technology use
• Embedded Technical Resources – On-site technical staff to support your organization's unique IT needs
• Vendor & Asset Management – Streamlined handling of technology vendors and asset tracking to optimize resources

Security & Compliance Solutions

We provide robust security and compliance services to protect your business:

• Cybersecurity – Protect your business from evolving threats with comprehensive security measures
• Security & Compliance – Ensure adherence to industry standards and protect sensitive data
• Penetration Testing & Remediation – Identify vulnerabilities and implement solutions to fortify your systems
• Network Audits & Design – Thorough evaluations and expert design for secure, efficient networks

Network & Infrastructure Services

Our infrastructure services ensure your network operates at peak performance:

• LAN, WAN, and Wireless Infrastructure – Design, integration, and maintenance of reliable wired and wireless networks
• Equipment & Software Procurement – Sourcing servers, computers, peripherals, and software to meet your business needs

Strategic IT Consulting

Beyond day-to-day support, we provide strategic guidance and consulting services:

• vCIO (Virtual Chief Information Officer) – High-level IT guidance and strategy aligned with your business goals
• IT Strategy and Planning – Develop long-term technology roadmaps that align with your business objectives, ensuring your IT infrastructure is scalable, secure, and future-proof
• Cloud Consulting – Expert guidance for cloud migration, optimization of current cloud environments, or exploration of hybrid solutions to maximize efficiency, cost savings, and security
• Cybersecurity Consulting – Cybersecurity assessments, risk management strategies, and implementation of robust security measures to protect your business from evolving threats
• Infrastructure Design and Optimization – Assessment of current infrastructure, identification of improvement areas, and design of optimized solutions that enhance performance, reliability, and scalability
• Compliance and Regulatory Consulting – Navigate industry regulations with confidence. We help ensure your IT systems meet all necessary standards, reducing risk and avoiding costly penalties
• Business Continuity and Disaster Recovery – Develop and implement business continuity and disaster recovery plans, ensuring your operations can withstand and quickly recover from unexpected disruptions
• Vendor Management – Simplify technology partnerships with our vendor management services. We liaise with vendors on your behalf, ensuring you get the best solutions and support without the hassle
• Project Management – From conception to completion, we manage IT projects of all sizes, ensuring they are delivered on time, within budget, and to your exact specifications

Our Consulting Process

Our proven methodology ensures successful outcomes:

The EPTG Advantage

Our services are tailored to enhance operational efficiency, increase system uptime, and strengthen your organization's security. We ensure seamless design and implementation of new technologies to keep your operations running smoothly and securely.

By partnering with EPTG, you gain access to a team of certified professionals who understand that technology should support your business objectives, not complicate them.